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Privacy Policy

 

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile

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When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

We collect such Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;

  • To provide our Users with ongoing customer assistance and technical support;

  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  • To comply with any applicable laws and regulations.

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

If you browse our website, you may receive personalized advertisements while browsing other websites. Through our advertising, we try to provide you with information on products and offers which are relevant to you. This service is provided by Roots via reputable service providers that use 'cookies' or similar tools placed on your computer or other device. We may also use tools to personalize advertising to you based on your browsing history on our website and past purchases online or in-store. Where required by law, we will ask for your consent before using cookies to deliver ads or otherwise engage in profiling based on your interests. 

We may also use cookies and similar tools in order to provide a better service or identify which pages on our website and social media networks are of special interest. 

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A cookie is a small piece of information which a website stores via your web browser on your computer or other device either during your visit to our website or which can later be retrieved on subsequent visits to our website. The main objective is to personalize a user’s visit by customizing web pages for them, for example, by remembering your log-in name or preferred language. Cookies cannot be read by a website other than the one for which it is set.  

As noted in the section above, third party websites may also use cookies to show you advertisements about our products on those third party sites, including offers based on products you have viewed or purchased. 

You can adjust your web browser settings to inform you when cookies are set and to prevent cookies from being set or used to track your browsing online. Depending on your browser, you may find those options under the browser’s menu tabs for tools, options, settings, preferences or similar tabs. You can also opt out of interest-based advertising from many advertising partners, third-party websites and apps by visiting youradchoices.ca. Please note that although our website will respect your browser settings, Roots is not able to process requests to disable cookies on your device because we cannot control those settings. 

We also engage the following partners for the purposes of collecting information about how you use your websites and engage with our targeted advertisements: 

Google Analytics: We also use Google Analytics to provide analytics about how you engage with our websites and ads. You can learn more about how Google uses information from sites or apps that use Google’s services here, and how to adjust your browser settings to opt out of Google Analytics here.

If you have any questions, wish to access, update or delete information, wish to opt out of receiving future communications, or have questions about this policy, please contact us at info@fotostars.ca or P.O. Box 251, Amherstburg, ON N9V 2Z4 Attention Privacy Officer. 

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